TECA Oy Privacy Policy



Careful handling of your personal information is important to us at TECA Oy. We process your personal information in accordance with data protection legislation and good information management practices.

The data we process can be divided into: user-provided information about the use of online services and data derived from analytics.

We use information to deliver and personalize services, customer service, and more relevant advertising.

Please note that our website may contain links to other companies' websites or services that have separate privacy practices from TECA Oy. In such situations, we recommend that you review the privacy practices of the third parties in question.

Our privacy policies may change slightly as we develop services or as the legislation changes. You can find up-to-date information about our policies on this site.

For more information:

We always follow the basic principles set out in the Data Protection Regulation when processing personal data:

personal data must be processed lawfully, properly and transparently from the point of view of the data subject ("legality, reasonableness and transparency")

personal data must be collected for a specific, explicit and legitimate purpose and not further processed in a way incompatible with those purposes ("purpose-specific")

personal data must be relevant and limited to what is necessary in relation to the purposes for which they are processed ('data minimization')

personal data must be accurate and, where necessary, kept up to date; take all reasonable steps to ensure that personal data that are inaccurate for the purposes of the processing are erased or rectified without delay ("punctuality")

personal data must be kept in a form in which the data subject can only be identified for as long as is necessary for the purposes of the processing ('containment restriction');

personal data must be processed in a manner that ensures proper security of personal data, including protection against unauthorized and unlawful processing and accidental loss, destruction or damage through appropriate technical or organizational measures ("integrity and confidentiality").



For what purposes do we collect your personal information?

Your personal information may be used to provide products and services, to respond to your requests and questions, to implement contracts, to process orders, and to perform other similar functions. Your information will also be used to manage TECA Oy's risk management and obligations based on laws and regulations and instructions, such as user identification and security, as well as prevention and investigation of abuses.

We also use your personal information for customer communications. For example, we may send you newsletters and notifications regarding our products and services. We may use your personal information to market products and services with your permission or otherwise. In addition, we may also use your personal information to target our products and services to you, for example by recommending or displaying targeted content on our website.

With your permission and within the limits of the law, we may also combine the information we collect in connection with a particular product and / or service with information collected in connection with our other products and / or services.


What information do we collect?

Our register contains the personal data of the persons who have a customer relationship with TECA Oy.

We collect, among others, the following personal information:

User-provided or personally identifiable information:

contact information such as name, address, phone number, email address

digital account registration information such as username, nickname, password, and any other unique identifier

demographics, profession and mother tongue

customer relationship information such as billing and payment information, product and order information, customer feedback and contact information, lottery and competition response information, and cancellation information

user-provided profiling and interest information

authorizations and consents

information for surveys and studies

other information collected with the user's consent

Information on service usage:

service usage and browsing information, ad impression, and ad click data.

page from which the user has moved to our site, device model, unique device and / or cookie ID, data collection channel (web browser, mobile browser, application), browser version, IP address, internet service provider, session ID, session time and duration, screen resolution and operating system.

The observed, non-logged user identifier is typically a cookie or other similar identifier.

location data, such as coordinates calculated using GPS or WLAN access points or base stations of a cellular network, if the user has explicitly authorized for this purpose.

we track what files users download from our sites. With this information, we try to find out what information is most relevant to the users of our site.

On certain pages, we use separate analysis software to analyze the structure of our website. We can check whether people are having trouble accessing the website. This allows us to improve the structure and provide a better experience for our visitors

other information collected with the user's consent.


How do we collect your personal information?

We primarily collect your personal information directly from you, either orally or in writing. This may be information collected by us or our partners on behalf of us.

The information may also be collected by the services we have at our disposal. In addition, we receive information of registers kept by the authorities, the credit and customer information register and other reliable registers.

We can use cookies on our sites (small text files stored on the device) to make our services work as well as possible.


Use of cookies:

The information to be stored is stored in the form of a cookie or similar file. Cookies are small text files that are transferred from a website to your hard drive or browser, which in turn can store a cookie on your hard drive.

According to the Electronic Communications Privacy Act, storing cookies, or other information describing the use of the service on the user's terminal, and the use of such information is allowed to the service provider if the user has given his consent and the service provider provides the user with comprehensible information on the purpose of recording or use.

TECA Oy can use cookies to identify returning visitors and determine the order in which the pages are used. The goal is to measure how effectively TECA Oy's websites are displayed on the Internet. The information collected with cookies is combined and compiled anonymously.

Cookies tell the site about the time and duration of the visit and the pages you visited and the site you came to. They also reveal your ISP. With the help of this information, we can measure website traffic and customize the site according to your wishes. The goal is to make the site faster and more useful. Because the data tells us how and when our site is used, we can continuously improve the site. Cookies are only used to view the information on your hard drive that the website has stored. We do not collect personal information such as names or email addresses with cookies.

We use session-specific and permanent cookies. Session cookies are only available for one session, and are automatically deleted when the browser is closed. Permanent cookies exist for a certain period of time and will remain on your computer even after the session has ended, unless you delete them.


Cookies do not damage your device or files.

You can control the use of cookies, for example, in the settings of browsers. For more information on cookies, see the privacy or help documentation for each browser.

Internet Explorer ™

Chrome ™

Firefox ™

Opera ™

Safari ™

The use of cookies may change due to the continuous development of online technology. The following list will help us provide information about our use of cookies:


Cookie Table



Purpose and additional information

Valid for



Preserves the visitor’s session state across page request. www.e21.fi




Helps prevent Cross-Site Request Forgery (CSRF) attacks. developers.giosg.com/cookies

1 year







Registers a unique ID that is used to generate statistical data on how the visitor uses the website. www.google-analytics.com

2 years



Used by Google Analytics to throttle request rate. www.google-analytics.com




Registers a unique ID that is used to generate statistical data on how the visitor uses the website. www.google-analytics.com




Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. www.google-analytics.com




Organization specific visitor identifier. developers.giosg.com/cookies

10 years



Globally unique identifier of the visitor. developers.giosg.com/cookies

10 years



Identifier of the visitor’s current session. developers.giosg.com/cookies




Determines if the user's navigation should be registered in a certain statistical placeholder. www.hotjar.fi




Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. www.google.com/maps

6 months



Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites






10 Years

Source. https://cookiebot.com


Google Analytics

This website uses Google Analytics, a web analytics service hosted by Google Inc. ("Google"). In order for Google Analytics to analyze the use of a webpage, it places cookies (text files) on the computer. The information added to the cookie (such as your IP address) will be forwarded to Google and stored on Google servers in the United States when you use the website. With the help of this information, Google evaluates the use of the website, compiles user reports for the website owner and provides other services related to the activities of the website and the use of the Internet.

Google may also disclose information to third parties if required by law, or if the third party processes data on behalf of Google.

Google does not associate the user's IP address with other information. The use of cookies can be blocked in the browser settings, but there may be some shortcomings in the functionality of the web pages.

By using this website, you agree that Google will process your personal information as described above and for the purposes described above.


Google Tag Manager

Google Tag Manager is used to manage website tags (tags). Google Tag Manager does not directly store cookies or collect personal information. This tool activates other services that collect data in some cases. Google Tag Manager does not use this information itself.



Hotjar is a service that allows the site administrator to track user-made movements on a web page. Hotjar uses cookies to prevent the user from re-recording movements.


Chat Services

Giosg Chat Services collect visitor's IP address information and use cookies to provide the service.


SendGrid Email Sending Service

SendGrid is used to send forms on the site to email. We monitor the transmission of emails sent with this tool. Learn more about SendGrid email service at https://sendgrid.com.


How do we handle your personal information?

We will process your personal information in accordance with the Privacy Policy in a manner that respects your rights and freedoms. We ensure that our privacy policies are followed at all stages of the processing of personal data.

Your information will only be processed by employees of TECA Oy or its partners who have the right to process personal data. We have secured personnel security awareness and competence through continuous training and up-to-date instructions.

Your personal information may be processed in a variety of information systems managed by either TECA Oy or its partners.


For more information:

With our partners, we have valid agreements under the security regulation. According to them, we have received sufficient guarantees from personal data controllers that their processing of personal data meets the requirements of the Data Protection Regulation.

In the context of the processing of personal data, we have taken appropriate technical and organizational measures to implement the data protection principles. Technical and organizational measures include protective measures, such as personnel training, instructions and regulations for staff, secrecy commitments, space control, self-control access control, information system security, data encryption, anonymisation of data, pseudonymisation of data, audits, remote access, technical limitations, audit and control systems, accounting process, the adoption of codes of conduct and certificates.


To whom do we release your personal information?

TECA Oy purchases certain personal data processing services from partners. We have selected only personal data processors who comply with good personal data processing through appropriate technical and organizational measures and comply with the requirements of the Data Protection Regulation and are able to enforce your rights.

All partners have a written agreement that specifies the purpose and duration of the processing of personal data.

We process data mainly within the EU and the EEA.



How long will we keep your personal information?

We keep your data for at least the duration of your customer relationship. After the termination of the customer relationship, the retention period depends on the information and its intended use. As the main guideline, we consider a 2-year retention period.

We strive to keep the personal information in our possession accurate and up-to-date by removing unnecessary information and updating obsolete data.

Your rights as a customer

You have the right to inspect the information concerning you, the right to request the correction of incorrect or incomplete information, and the deletion of obsolete information for the purpose of the processing in the register.

You also have the right to prohibit the use of your information for direct marketing, market research and opinion polls either by contacting the controller or by removing yourself from the mailing list using the "Unsubscribe" link.

You have the right to be notified of a personal data breach

We are obliged to personally report a personal data breach to those who are affected by the violation. The right takes effect if the violation is likely to pose a high risk to the rights and freedoms of the individual, for example in the form of identity theft, payment fraud or other criminal activity.


Where can you contact us?

Please submit your inquiries and requests for personal data processing primarily to TECA Oy.

Privacy Policy pursuant to Section 10 of the Personal Data Act (523/99)

  1. Controller


Tiilitie 6 A

FIN-01720 Vantaa

Tel. +358 29 006 270



  1. Registry Issues

Our customer service will try to answer questions and feedback about the registry within a couple of business days.


  1. Name of the registry

TECA Oy's Customer and Marketing Register.



  1. Purpose of processing personal data

The purpose of the processing is to manage the customer relationship, to fulfill the rights and obligations of the customer and TECA Oy, and to process personal data in accordance with the Personal Data Act for online service purposes, to research activities, to direct TECA Oy's advertising and / or direct marketing on the basis of customer information through TECA Oy's communications and services without transferring personal data to a third party.


  1. Content of the register

The registry may contain information about customers from the following grouping:


Email address

Cell Phone number

Company and position

Company address information


  1. Sources of information in the register

The register is compiled from TECA Oy's customer information system. The data is maintained using publicly available internet sources (eg company homepages) and other public sources. The register also contains information provided by the customer himself.


  1. Regular disclosure of information

The Controller of the register will not disclose the personal data of Customers to third parties, except as required by the Finnish authorities.


  1. Storage and deletion of data

We keep your data for at least the duration of your customer relationship. After the termination of the customer relationship, the retention period depends on the information and its intended use. As the main guideline, we consider a 2-year retention period.

Data is only stored in the EU / EEA area.

Data may be removed at the Customer's request or due to the termination of the Customer Relationship.


  1. Principles of Registry Security

Personal information is kept confidential. TECA Oy's information network and hardware on which the register is located are protected by a firewall and other necessary technical measures.


  1. Rights of the data subject (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL)

Your right to access information

You have the right to receive a copy of your personal information under the Privacy Act. There is no prescribed form for submitting the request. If necessary, we may ask you for more information to confirm your identity.

If you submit a request to access electronically, we will provide the information in a commonly used electronic format. In principle, the execution of requests is free of charge, but under certain conditions we may charge you for the administrative costs of implementing the requested action or refuse to perform the requested action.

In the Privacy Policy, the time limit for responding to your request is one month. If necessary, the deadline may be extended by up to two months, taking into account the complexity and amount of requests.

Your right to rectify information and be forgotten.

With certain exceptions, the Privacy Policy gives you the right to correct your information and to remove your information, the so-called right to be forgotten.

You also have the right to withdraw your consent based on the processing. In this case, you can request us to delete your information about our systems. If there are no other legitimate grounds for processing personal data, we will remove the information.

If our partner/partners is/are in possession of the information you need to correct or delete, we ask them to comply to your request.

Your right to transfer data from one system to another

According to the regulation, you have the right to transfer data from one system to another. In practice, you have the right to receive personal information about you in a commonly used transfer format and forward it to another register. The right requires that the processing is based on consent or agreement and that the processing is done automatically.

Your rights to resist processing, automatic decision making and profiling

You have the right to resist processing of your personal data, at any time. You have the right not to be subject to a decision based solely on automatic processing, such as profiling, and having legal effect on you or having a significant effect on you.

You have the right to be notified of a personal data breach.

We are obliged to personally report a personal data breach to those who are affected by the violation. The right takes effect if the violation is likely to pose a high risk to the rights and freedoms of the individual, for example in the form of identity theft, payment fraud or other criminal activity.

Direct marketing ban

You have the right to deny the disclosure and processing of your information for direct marketing, distance selling and other direct marketing by contacting our Customer Service (info@teca.fi).